- Sold Individually
Product Description
HP’s professional Scanjet series – meeting all scanning needs in a business environment. Professional scanning with medium/large format transparency capability and bundled SilverFast?Ai. Scan photos, film, slides, negatives and more at high speed with this high performance image scanner. IT8 calibration ensures color consistency. Scan multiple photos, slides, negatives and even medium- and large-format film at high speed with this versatile, high performance color i… More >>
HP SJ8300 Professional Image Scanner
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I spent three hours with HP technical support trying to make this thing work. The things they had me try were basic, like removing and then reinstalling cables, cycling power, and like. Gee why didn’t I think of that?
They blamed everything else but the scanner. When I refused to reinstall the hardware yet again, HPs solution was to request I buy a more expensive HP product.
I remember when HP produced quality products. Not anymore!
Rating: 1 / 5
Tried to use the slide scanner for the first time. TMA light would not work. Received message that said it was not connected. It was connected. Checked the HP site for this scanner and the forum on the site indicated this is a major problem with the 8300. It also indicated that HP support is not very responsive to getting it fixed or replaced.
The scanner does work fine to scan documents or pictures. If you think you will need to scan negatives or slides I recommend that you do not get the 8300.
Rating: 1 / 5
i only buy hp products and i own a big chunk of their stock. and i have been a happy camper
i have been using the HP3010 scanner for my genealogy work: lots of old photos that i need to scan at 4800 resolution so i can restore them in cs4 photoshop.
so i decided to upgrade to the HP8300 because it purports to be about 10 times faster.
i first installed it on my new HP Elite 2509m desktop that i just purchased at Costco, running Windows 7.
the installer burped at Windows 7. HP technical support told me to download the latest release for the 8300 which supports windows 7.
well it didnt work; and hp technical support could not get it to work
then i installed it on my HP Pavilion d5200t ATX PC running Vista 64 bit
i almost got it to work, but finally it choked. it told me to unistall and reinstall.
after a few hours and little help from HP technical support; i put the scanner back in it’s shipping crate.
Amazon was kind enough to give me a return label, and off it went back to Amazon.
joe
Rating: 1 / 5
I received my scanner this morning and I found the plug and play to by quite good and fairly simple. I got the drivers for Windows 7 64-bit online from HP. No trouble with the software, although yes it could be a little more intuitive. I purchased the scanner for the purpose of digital photo restoration, and the scans look amazing.
For my purposes I could not be happier.
Rating: 5 / 5
We purchased this scanner for the purpose of scanning our slides and negatives. When we tried to scan, we kept getting an error message that stated the TMA adapter was not installed. I tried to solve the issue by using the online chat with HP. They stated that the product was over a year old and out of warranty and would not provide tech support unless we wanted to pay extra. We felt that it was unreasonable for HP to start the warranty from the time it was manufacured instead of the date we purchased it. If this had sold for under a $100, I could understand HP’s reluctance in providing Tech support, but we payed a substantial amount of money for this. A few years ago HP was the BEST, but something has happend to the company. Not only do I not recomend buying this scanner but I do not recomend ever purchasing another HP product until their product quality and customer support improves.
Rating: 1 / 5