4 Responses to “HP Color LaserJet 3800dn Printer”

  1. First, let me explain that I am a casual home user. Not being expert in networked printers, I’d not be posting this review except for the fact that in researching this printer I found almost no posted reviews anywhere online. I figured my observations were better than none.

    Although I am a novice at installing and configuring a printer on a wired network, I followed the instructions (which were straightforward) and was able to set it up and get it working in under 20 minutes, with no problems at all.

    Print quality looks good, but (of course) pictures don’t look nearly as good as on a photo inkjet printer. My tests in printing photos on the 3800dn, however, have been very simple — printing at default settings on plain paper. Tweaking the paper or the settings might make the output more impressive. That said, the pictures showed no banding or streaking — that is, no terrible flaws. Compared to a photo inkjet, they were pretty flat however (the use of plain papers is certainly partly responsible).

    I have tested the duplex feature on short documents. No problems so far. I also use the multipurpose tray for printing envelopes and checks. I have printed several so far with no paper jams. This is mildly noteworthy, because my old laserjet had begun to jam when I tried to print single checks (from an original set of three, two having already been used). This printer seems able to do the job without difficulty.

    Since my printing is infrequent by business standards, the printer spends most of its time in sleep mode, which makes it completely silent. Bringing it out of sleep mode does take a minute or so. When HP advertises nearly instant printing, they are not lying, but they are also assuming the printer in fired up and ready to go, not coming out of sleep mode. The noise it makes printing is about that typical of other laser printers I have used at home and at work. Every so often the thing calibrates itself, which makes a bit of noise. The noise is not all that loud, but if you are sitting next to the printer, as I am, and not expecting it, it can startle you. I am sure I will get used to it quickly enough, though.

    I haven’t put it through printing a big job yet, so to some extent the jury is still out. So far, though, I have not been seized with buyer’s remorse.

    I hope this helps someone.

    Follow up comments: I have discovered that the delay in printing is variable. If I ask the printer to print an envelope it takes it quite a while to fire up; printing a page of text the printer responds very quickly, even from sleep. When I posted my earlier comment I had confused the envelope printing delay with a delay awaking from sleep mode.

    Also, something (an electrical storm?) fried a crucial piece of the electronic innards, and I had to work with HP support to get it fixed. While I won’t say my experience with HP support was absolutely wonderful, it exceeded my expectations. When I finally got a real person to talk to they were both smart and helpful. They even spoke and understood English…which is not a given in tech support any more. They figured out what failed and sent a replacement part under warranty. I installed it and was immediately back in action. The printer is now on a surge protector.
    Rating: 5 / 5

  2. This printer works great, the sleep mode helps save power by only consuming 15W when asleep. And it wakes up whenever a print job is sent to it within 12 seconds. The only issues I have with the printer is the cost of toner. To replace all 4 toner carts, you will end up having to spend at least 600.00 The good part about the toner is each cart is rated @6000 pages, so they last awhile. Networking works like a charm, and the duplex function is flawless. The printer changes from last year are a straight line thru for printing, and support of PCL6/5 as well as Postscript 3, which the 3600 and the 3550 do not support. Also 288MB of RAM also helps. My only grip about this printer is that the paper tray requires you push down on it while you are sliding it in, else it won’t detect there is any paper. Color wise the print jobs are good, but not as great as a high end ink Jet, but on the bright side, you don’t have to worry about the ink drying up nor fading, or smuding when wet.
    Rating: 5 / 5

  3. Sean says:

    I have had this printer for just over a year. I’ve found it very expensive to print in color, we used to use it to print handouts. We have to replace the print cartridges about every 1000-1200 pages. At over $100 per cartridge X4 that’s too expensive for us.

    Also the support is something that I hope that you never need. I’ve spent hours attempting to get the ability to select printing in color of grey scale back to the printing prefs tab. There is supposed to be a color tab, but the drivers (even the ones directly from HP Support) are lacking this tab and/or button. So I have to install re-install a different driver every time I desire to switch between Grey Scale and Color printing.

    Rating: 2 / 5

  4. sol says:

    I run a design business and got this printer because of two things I was told it supported: duplex printing and heavy stock. I was advised by an HP sales representative to get the 3800dn… After spending about 9 hours in a week and a half on the phone with them trying to figure out why two streaks show on my page (when printing on manual feed with 43lb paper), they tell me that there’s nothing they can do about it and that an idea would be to post it in eBay. Turns out to be that at the time I was advised to buy this printer (August 2006) it supported heavier paper (43lb). They found out later that it actually doesn’t, or that they can’t guarantee it will perform on that paper. Now, five months after I got it, they won’t take it back, even they admit that I was mislead on my purchase decision.
    Rating: 1 / 5

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